Terms & Conditions
Terms and Conditions for Horizon Craft
Effective Date: 03/03/25
These Terms and Conditions ("Terms") govern your use of the services provided by Horizon Craft ("we," "our," or "us"). By engaging with our website or services, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Services Provided
Horizon Craft provides a variety of digital services, including:
Web Design
Video Editing
Advertising Services
Social Media Management
Content Creation
These services are tailored to meet the specific needs of each client. The scope, timing, and pricing for services will be outlined in the service agreement provided before work begins.
2. Acceptance of Terms
By accessing our website or using our services, you agree to abide by these Terms and any applicable laws and regulations. If you do not agree to these Terms, you should refrain from using our website or services.
3. Payment Terms
For web design services, a 50% deposit is required upfront, with the remaining balance due upon completion of the project. For all other services (video editing, advertising, social media management), full payment is due upfront. All payments must be made in the agreed-upon method.
Failure to pay on time may result in delayed services or cancellation of the project.
4. Cancellation Policy
Once an order has been confirmed and payment has been made, cancellations are not accepted. By placing an order, you acknowledge that all services provided are customized to your specific needs, and work will begin as soon as the order is confirmed.
If there is a need for a revision or adjustment, we will make necessary changes as per the agreed-upon terms until you are satisfied with the final product.
5. Revisions and Changes
We offer unlimited revisions on all web design and creative services until you are satisfied with the final result. However, revisions must be requested within a reasonable timeframe, as excessive changes may affect project timelines.
6. Confidentiality
We respect the confidentiality of your information. Any personal, business, or project-related data shared with us will not be disclosed to third parties without your consent, except as required by law or as outlined in our Privacy Policy.
7. Intellectual Property
Upon full payment for services, you will have ownership of all final deliverables, including but not limited to web designs, videos, and content created. However, we retain the right to showcase completed projects in our portfolio and marketing materials unless you specifically request otherwise.
8. Limitations of Liability
Horizon Craft will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. We are not responsible for any loss of data, revenue, or reputation resulting from the use of our website or services.
9. Indemnification
You agree to indemnify and hold Horizon Craft harmless from any claims, losses, or damages, including legal fees, arising from your use of our services or your violation of these Terms and Conditions.
10. Third-Party Services
Horizon Craft may use third-party service providers to assist with certain aspects of our services (e.g., payment processors, hosting services). These providers are governed by their own terms and conditions, and we are not responsible for their actions.
11. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes arising under or in connection with these Terms will be resolved through arbitration or in the courts of [Insert Jurisdiction], as applicable.
12. Changes to Terms and Conditions
Horizon Craft reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, with the "Effective Date" updated accordingly. We encourage you to review these Terms periodically for any updates.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Horizon Craft
Email: team@horizon-craft.co.uk
Phone: 07926 115715
Address: CH1 4LW